Director, Global Editorial and Copy
In-house · 2023Banana Republic
Moving Banana Republic from legacy retailer to premium lifestyle brand.Banana Republic was founded in 1978 on travel, discovery and things collected around the world. Four decades on, the signals that built the brand had faded into familiarity. Customers knew it for workwear: dependable, but generic.
The mandate: reposition Banana Republic as a premium lifestyle brand, rearticulate its voice, and prove the change in every channel at once, from campaign to product page to store floor, across both Banana Republic and Banana Republic Factory.
❋ Insights & VisionA lifestyle brand can't be declared. It has to show up in every category, channel and sentence. Exploration, the brand's founding idea, still held. What had dated was the safari costume around it. We kept the curiosity, rebuilt the platform on the brand's San Francisco roots, and codified it into a voice every team could write to.
❋ Voice & Writing SystemI authored and owned the 2023 Brand Voice and Writing Guidelines for Banana Republic and Banana Republic Factory: four voice principles, a distinct tone for each business, and writing standards for every format from campaign to product page.
The system also installed how the work gets made: a product-writing framework built on fabric, fit and function, a three-question edit, and a self, peer and manager review model. It was written to the brand's new target customer, so every writer, agency and partner wrote to the same person.
❋ Business ImpactI co-led the 50-person creative organization through the repositioning, partnering with the VP of Creative and the executive team on the brand platform.
I authored the voice and writing system every writer across both businesses worked to, installed the editorial standards and review model behind it, and led the editorial team that carried the new voice into home, editorial and a designer collaboration.
❋ During My TenureNew voice and writing system for Banana Republic and Banana Republic Factory
2023 Brand Vision for the senior leadership team
BR Home launched across every channel at once, covered by Vogue, WWD, The Hollywood Reporter and Homes & Gardens
Banana Republic x Peter Do capsule collection launch